1 - General provisions relating to these general terms and conditions of sale

Effective from 13/04/2026 - the previous version is available by clicking below.

French - German - Dutch - English

These general terms and conditions of sale, hereinafter referred to as the “GTC”, apply to all orders placed on the website at www.motoblouz.com, hereinafter referred to as the “Site”, published by D3T DISTRIBUTION, hereinafter referred to as “MOTOBLOUZ”, a simplified joint-stock company with a capital of €9,195.00, registered with the Arras Trade and Companies Register under number 478 566 250, having its registered office at 72 rue Elie Cartan, artisan zone of the Gare d’Eau 62220 CARVIN, represented by Mr. Jérôme Dalidet.

The GTC are made available to internet users, visitors or Customers, on the Site where they can be consulted directly and can also be communicated to them upon simple request by any means.

By registering on the Site, the Customer confirms that they have read the GTC and accepts them, thereby becoming contractually bound by their terms.

MOTOBLOUZ reserves the right to adapt or modify the GTC at any time. In the event of modification, the GTC in force on the day of the order will apply to each order.

MOTOBLOUZ reserves the right to modify the content of the Site or the services available on it at any time and without notice, and/or to temporarily or permanently cease to operate all or part of the Site.

Compliance with Extended Producer Responsibility (EPR):

In accordance with the anti-waste law for a circular economy (AGEC Law), Motoblouz (D3T Distribution) adheres to various eco-organisms.

Our unique identification numbers (IDU) by sector are:

• FR379091_01EKQY for the Packaging and graphic papers sector / via CITEO.
• FR379091_11BGPL for the Textile sector / via REFASHION.
• FR379091_05KVEK for the Small IT and Electronic equipment sector / via ECOLOGIC.
• R379091_13FCDP for the ASL sector excluding cycles and EDP / via ECOLOGIC.
• FR379091_06AOEZ for the Portable batteries sector / via BATRIBOX.

Article 2 - Our offer

All offers of products, services and delivery methods, at the prices indicated in Euros, are valid in mainland France within the limits of available stock.

For orders from the European Union, the VAT rate applied is the same as that of France. You will simply need to pay additional shipping costs which will be indicated to you when choosing the delivery method.

For orders from abroad or from the DOM-TOM, products will be invoiced to you excluding taxes and you will need to pay shipping costs calculated according to the destination country and the weight of the package. Upon receipt of the package, you will need to pay customs duties and local VAT according to the destination country. The amount of shipping costs will be indicated to you when choosing the delivery method.

A description with the essential characteristics of the product is available on each item we sell. However, some minimal variations may occur, which is why it is recommended to contact our customer service at 03.21.43.33.04 in case of doubt.

The photographs illustrating the products and their descriptions do not constitute a contractual document.

Our teams make every effort to provide an accurate image of the products offered for sale through the images or photographs used for their presentation. However, variations may occur, particularly due to technical limitations, color rendering or customer equipment (internet browser, screen used). Motoblouz recommends that the customer refer to the product descriptions on the site to know their essential characteristics.

Except in the case of a warranty (see article 10 below), any transaction between Motoblouz and its customers, not contested within 14 days from the delivery of the goods, cannot give rise to a claim.

Article 3 – Creation of the Customer account

To place an order on the Site, the Customer must first create their personal customer account. To create an account, the User must provide information allowing their identification, including their name, first name, title, email address, postal address, and phone number.

Only one Customer account can be created per email address. Once created, to access it, the Customer must identify themselves using their username and personal and confidential password.

When creating the account, the Customer must choose a password. This must be sufficiently secure.

Each Customer agrees to maintain strict confidentiality regarding the data, particularly the username and password, allowing them to access their customer area. The Customer acknowledges being solely responsible for access to the service via their username and password, except in the case of proven fraud.

Each Customer also agrees to inform MOTOBLOUZ without delay at the following address: contact@motoblouz.com in the event of loss, diversion or fraudulent use of their username and/or password.

After creating their personal customer area, the Customer will receive an email confirming the creation of their customer area.

The Customer agrees upon registration to:

• provide real, accurate, up-to-date information at the time of entry in the registration form and in particular not to use false names or addresses, or names or addresses without authorization;
• keep the registration data up to date to ensure their real, accurate and current nature at all times.

The Customer further agrees not to make available or distribute illegal or reprehensible information (such as information constituting identity theft) or harmful information (such as viruses). Otherwise, MOTOBLOUZ reserves the right to suspend the Customer's access to the Site or to delete the account.

The Customer acknowledges that the characteristics and constraints of the Internet do not allow for the guarantee of security, availability, and integrity of data transmissions over the Internet.

Thus, MOTOBLOUZ does not guarantee that the Site and its services will operate without interruption or malfunction. In particular, its operation may be temporarily interrupted for maintenance, updates or technical improvements, or to evolve its content and/or presentation.

MOTOBLOUZ cannot be held responsible for the use that would be made of the Site and its services by Customers in violation of these GTC and for any direct or indirect damages that this use may cause to a Customer or a third party.

In particular, MOTOBLOUZ cannot be held responsible for false statements made by a Customer.

Article 4 – Order

The order can only be recorded on the site if you have a customer account. Any order implies unconditional acceptance of these General Terms and Conditions of Sale, which must be consulted and accepted by the Customer before the final validation of the order.

Any order constitutes acceptance of the prices and description of the products available for sale.

Product and price offers are valid within the limits of available stock.

In the event of unavailability of a product after placing the order, MOTOBLOUZ will inform the Customer as soon as possible. The Customer may then choose to obtain a refund of the corresponding amount or a replacement with an equivalent product when possible.

Upon validation of your order, it will be transmitted to our logistics services for processing. You will receive an automatic acknowledgment email within the hour.

Motoblouz reserves the right to cancel any order:

• made by a Customer with an ongoing dispute.
• exhibiting an abnormal or fraudulent nature.
• exhibiting a suspicion of fraud related to the payment method.

At any time, you can obtain information about your order by contacting us: on the website www.motoblouz.com in the “my account” section then “track my orders”, by phone at 03 21 43 33 04, from Monday to Friday from 9:00 am to 6:30 pm and Saturday from 9:00 am to 12:30 pm and from 1:30 pm to 5:00 pm, by email by clicking on this link or by mail to:

Article 5 – Prices

Prices are indicated in euros (€) and take into account the applicable French VAT. The prices of products and services are subject to change. The prices charged are those in effect on the day the order is placed. They appear on the product presentation sheets offered for sale and on the Customer's order confirmation.

In the event of a promotion, MOTOBLOUZ commits to apply the promotional price to any order placed during the period covering the promotion.

The price is payable in full upon confirmation of the order, except for payment options according to the various installment possibilities without fees detailed in article 6.5 below. The displayed prices include discounts and rebates that MOTOBLOUZ may offer.

If delivery or transport fees apply (see article 7 below), they will be added to the order price and indicated separately before validation by the Customer. The total amount due by the Customer and its details are indicated on the confirmation page of each order.

In the event of a partial return of your order including products eligible for a promo code, the discount amount will automatically adjust according to the conditions of that code.

In the event of a complete return of your order, the amount of the discount related to the promotional code is cancelled.

Article 6 – Payment and security

6.1 BY CREDIT CARD

Payment is made on our secure payment interface when ordering on Motoblouz.com, but also on our electronic payment terminal for orders in The Shop Motoblouz. Motoblouz.com certifies that it does not hold any banking information entered during the ordering process. Any banking details are transmitted in real-time to our partner Hipay.

For purchases made on the web, the debit from your account occurs at the time of preparation of your order, Hipay provides us with a pre-authorization for debit, valid for 6 days. If shipping occurs beyond these 6 days, your account may be queried again. For purchases made in-store, the debit is immediate.

The Customer explicitly acknowledges having the rights to use the payment method they have selected.

6.2 VIA PAYPAL

Your payments are made directly on the PayPal site via pages encrypted using the TLS (Transport Layer Security) protocol. Motoblouz.com does not have access to your banking details. The Customer accepts the general terms of use of the PayPal payment method. If the payment is refused or you refuse the transaction, it will be cancelled and you can choose a new payment method on the site.

6.3 VIA APPLE PAY

You just need to authenticate with Face ID, Touch ID or your access code. Apple Pay uses a number unique to your device and a unique transaction code. Motoblouz.com does not have access to your banking details in any case.

6.4 PAYMENTS IN INSTALLMENTS (FROM 3X TO 10X)

6.4.1 Payment solutions offered

Payment solutions	Minimum purchase	Maximum purchase	Fees	Examples
3x (FLOA)*	50€	6000€	Free	For a purchase of 129€: contribution of 43€ followed by 2 monthly payments of 43€. Total amount due: 129€
4x (PayPal)*	30€	2000€	0%	For a purchase of 200€: contribution of 50€ followed by 3 monthly payments of 50€. Total amount due: 200€
4x (FLOA)*	50€	3000€	2.64%	For a purchase of 200€: contribution of 51.29€ followed by 3 monthly payments of 51.29€. Total amount due: 205.16€
4x (FLOA)*	3000.01€	6000€	1.83%
4x (FLOA)*	>6000.01€	-	1.04%
10x (FLOA)*	200€	3000€	7.3%	For a purchase of 500€: contribution of 53.65€ followed by 9 monthly payments of 53.65€. Total amount due: 536.50€

*subject to eligibility and acceptance by the financing organization

IMPORTANT : for payments in 10x, an additional verification system may be requested to ensure the security and acceptance of your financing. You will then need to select your banking institution and enter your login information. This procedure is 100% secure to ensure the protection of your data.

6.4.2 Special conditions for payment in installments

FLOA - 3X WITHOUT FEES
Motoblouz.com offers you its payment facility to pay in 3 installments by credit card from a purchase of 50€. This service is available on motoblouz.com. The total amount of the order will be divided into 3 monthly payments. The first monthly payment will be debited upon validation of the order and payment. The following monthly payments will be debited every 30 days from the date of the first debit. Valid in Metropolitan France and overseas. This financing service is provided by our partner FLOA. If you wish to subscribe to this service, your details will then be transmitted to FLOA who, subject to acceptance of your file, will provide you with a payment schedule summarizing the amount of the different monthly payments.

4X & 10X
For any purchase exceeding the required minimum purchase amounts (see table above) made in France (Corsica and DOM-TOM included), the customer has the option to pay their order in 4 or 10 installments with FLOA. At the time of payment for your order, choose "Pay from 4x to 10x", this financing service is provided by our partner FLOA. If you wish to subscribe to this service, your details will then be transmitted to FLOA who, subject to acceptance of your file, will provide you with a payment schedule summarizing the amount of the different monthly payments. Upon validation of your order, you will pay the amount of the 1st monthly payment as well as the clearly displayed financing fees (spread over all your monthly payments). You will then be debited the other monthly payments according to the payment schedule that has been communicated to you.

GENERAL CONDITIONS FLOA (FRANCE)

Payment in 3x, 4x by credit card with our partner FLOA

Our financial partner FLOA offers payment solutions for your purchases of goods and/or services, deferred, in 3 or 4 installments by credit card. These payment solutions are reserved for individuals (adult natural persons) residing in France, holders of a Visa or MasterCard credit card with a validity date corresponding to the duration of the repayment. FLOA, RCS Bordeaux 434 130 423, whose registered office is located at Immeuble G7 – 71 Rue Lucien Faure in Bordeaux (33300) subject to the control of the Prudential Control and Resolution Authority (ACPR) 4 Place de Budapest, CS 92459, 75436 PARIS CEDEX 09 and registered with ORIAS under number n° 07 028 160 (www.orias.fr).

FLOA reserves the right to accept or refuse your financing request; you have a legal withdrawal period of 14 days. For more information click here.

We draw your attention to the fact that if you request to pay for your order of goods and/or services using these payment solutions, your personal data will be transmitted to FLOA for the purpose of studying your financing request, managing your credit contract and, if applicable, collection. For more information, click here.

A credit commits you and must be repaid. Check your repayment capabilities before committing.

Payment in 10x by credit card with our partner FLOA

A credit commits you and must be repaid. Check your repayment capabilities before committing.

Our financial partner, FLOA offers you the possibility to finance your purchases of goods and/or services on credit. This credit solution is reserved for individuals (adult natural persons) residing in France, holders of a Visa or MasterCard credit card with a validity date more than 6 months from the date of purchase. FLOA, RCS Bordeaux 434 130 423, whose registered office is located at Immeuble G7 – 71 Rue Lucien Faure in Bordeaux (33300) and registered with ORIAS under number n° 07 028 160 (www.orias.fr).

FLOA reserves the right to accept or refuse your financing request; you have a legal withdrawal period. We draw your attention to the fact that if you request to pay for your order of goods and/or services using this credit solution, your personal data will be transmitted to FLOA for the purpose of studying your financing request, managing your credit contract and, if applicable, collection.

Example of a purchase of €500 financed with a designated credit (1) of €446.75: Contribution of €53.25 followed by 9 monthly payments (2) of €53.25 at a fixed APR of 18.55%, fixed debtor rate of 17.14%. Total amount due by the borrower = €479.25, including €32.50 in credit costs. (1) Subject to acceptance of your file by FLOA. You have the legal withdrawal period. (2) Indicative example and without contractual value calculated based on a first due date 30 days after the date of financing. Conditions of rates in effect on 04/08/2023 subject to variations.

BELGIUM - 3X WITHOUT FEES
If you enter an invalid billing postal address, the message "the purchase cannot be made" will be displayed. In this situation, check if the address you entered is valid. Our financial partner FLOA offers payment solutions for your purchases of goods and/or services in 3 installments (within two months) by credit card and this, without any fees. This payment solution is reserved for individuals (adult natural persons) residing in Belgium, holders of a Visa or MasterCard credit card that does not expire before the date of the last repayment installment. FLOA, SA with a capital of €72,297,200 - RCS Bordeaux 434 130 423, whose registered office is located at Immeuble G7 – 71 Rue Lucien Faure 33300 Bordeaux, FRANCE. Subject to the control of the Prudential Control and Resolution Authority (ACPR) 4 Place de Budapest, CS 92459, 75436 PARIS, FRANCE. ORIAS n° 07028160 (www.orias.fr). FLOA reserves the right to accept or refuse your financing request; you have a legal withdrawal period of 14 days. For more information, click here. We draw your attention to the fact that if you request to pay for your order of goods and/or services using one of these payment solutions, your personal data will be transmitted to FLOA for the purpose of studying your financing request, managing your credit contract and, if applicable, collection. For more information, click here.

PAYPAL 4X

Your payments are made directly on the PayPal site via pages encrypted using the TLS (Transport Layer Security) protocol. Motoblouz.com does not have access to your banking details.

You just need to select PayPal at the time of payment. Once connected to the PayPal server, scroll down and select payment in 4 installments. The amount of the 4 installments and the fees are clearly displayed on the screen. As with the standard PayPal payment, the transaction is perfectly secure and Motoblouz.com does not have knowledge of your banking information.

6.5 DEFERRED PAYMENTS WITH FLOA (BUY NOW, PAY LATER!

6.5.1 Payment solutions offered

Payment Solutions Minimum Purchase Maximum Purchase Fees Examples 15 days* 30€ 1000€ Free For a purchase of 100€: the amount of 100€ is deducted 15 days after the validation of your payment. Total amount due: 100€ 30 days* 30€ 1000€ Free For a purchase of 200€: the amount of 200€ is deducted 30 days after your purchase. Total amount due: 200€ *subject to eligibility and acceptance by the financing body