30 days returnsHelp and contacts
en
EN - EUR

Do you have a question?
Anything at all?

We'll never leave you by the side of the road...
Return / Sav / Withdrawal

Satisfied or your money back?

Back to FAQ
Return / Sav / Withdrawal

Satisfied or your money back?

Because your satisfaction is our priority, our commitments are simple:

- Free returns for 2 years from mainland France, Belgium, and Luxembourg
- The possibility to exchange for a different size at the same price
- The possibility to obtain a credit note
- The possibility to obtain a refund

Returns are at your expense if the delivery was made outside of mainland France, Belgium, and Luxembourg.

The only condition is that the returned product must comply with the return conditions.

To ensure the acceptance of your return, the product must be:

- New and perfectly intact, with no signs of use.
- In its original packaging, intact.
- Accompanied by all accessories, labels, manuals, and covers.
- For helmets, reflective labels must not be stuck on and the protective film on the visor must still be present.

Ride on, Motoblouz takes care of the rest!

Tires: The legal return period is 14 calendar days from the receipt of the package. Returns of tires are subject to a flat return fee of €30, payable by the customer.

Was this answer helpful?
Thumb up
Thumb down
Can't find the answer you're looking for?