1 - General provisions relating to these general terms and conditions of sale

In effect from 21/09/2026 - the previous version is available by clicking below.

French - German - Dutch - English

These general terms and conditions of sale, hereinafter referred to as the "GTC", apply to all orders placed on the website at www.motoblouz.com, hereinafter referred to as the "Site", published by the company D3T DISTRIBUTION, hereinafter referred to as "MOTOBLOUZ", a simplified joint-stock company with a capital of €9,195.00, registered with the Arras Trade and Companies Register under number 478 566 250, with its registered office at 72 rue Elie Cartan, artisan zone of the Gare d’Eau 62220 CARVIN, represented by Mr. Jérôme Dalidet.

The GTC are made available to internet users, visitors or Customers, on the Site where they can be consulted directly and can also be communicated to them upon simple request by any means.

By registering on the Site, the Customer confirms that they have read the GTC and accepts them, thereby becoming contractually bound by their terms.

MOTOBLOUZ reserves the right to adapt or modify the GTC at any time. In the event of modification, the GTC in effect on the day of the order will apply to each order.

MOTOBLOUZ reserves the right to modify the content of the Site or the services available on it at any time and without notice, and/or to temporarily or permanently cease to operate all or part of the Site.

Compliance with Extended Producer Responsibility (EPR):

In accordance with the anti-waste law for a circular economy (AGEC Law), Motoblouz (D3T Distribution) adheres to various eco-organisms.

Our unique identification numbers (IDU) by sector are:

• FR379091_01EKQY for the Packaging and graphic papers sector / via CITEO.
• FR379091_11BGPL for the Textile sector / via REFASHION.
• FR379091_05KVEK for the Small IT and Electronic Equipment sector / via ECOLOGIC.
• R379091_13FCDP for the ASL sector excluding cycles and EDP / via ECOLOGIC.
• FR379091_06AOEZ for the Portable Batteries sector / via BATRIBOX.
• FR379091_17WEDP for the Oils sector / via CYCLEVIA.

Article 2 - Our offer

All product, service and delivery offer prices, indicated in Euros, are valid in mainland France within the limits of available stock.

For orders from the European Union, the VAT rate applied is the same as that of France. You will simply need to pay additional shipping costs which will be indicated to you when choosing the delivery method.

For orders from abroad or the overseas territories, products will be billed to you excluding taxes and you will need to pay shipping costs calculated according to the destination country and the weight of the package. Upon receipt of the package, you will need to pay customs duties and local VAT according to the destination country. The amount of shipping costs will be indicated to you when choosing the delivery method.

A description with the essential characteristics of the product is available on each item we sell. However, some minor variations may occur, which is why it is recommended to contact our customer service at 03.21.43.33.04 in case of doubt.

The photographs illustrating the products and their descriptions do not constitute a contractual document.

Our teams make every effort to provide an accurate image of the products offered for sale through the images or photographs used for their presentation. Variations may nevertheless occur, particularly due to technical limitations, color rendering or customer equipment (internet browser, screen used). Motoblouz recommends that the customer refer to the product descriptions on the site to know their essential characteristics.

Except in the case of a warranty (see article 10 below), any transaction between Motoblouz and its customers, not contested within 14 days from the delivery of the goods, cannot give rise to a claim.

Article 3 – Creation of the Customer account

To place an order on the Site, the Customer must first create their personal customer account. To create an account, the User must provide information allowing their identification, including their name, first name, title, email address, postal address, and phone number.

Only one Customer account can be created per email address. Once created, to access it, the Customer must identify themselves using their username and personal and confidential password.

When creating the account, the Customer must choose a password. This must be sufficiently secure.

Each Customer agrees to maintain strict confidentiality regarding the data, particularly the username and password, allowing them to access their customer area. The Customer acknowledges being solely responsible for access to the service via their username and password, except in the case of proven fraud.

Each Customer also agrees to inform MOTOBLOUZ without delay at the following address: contact@motoblouz.com in the event of loss, diversion or fraudulent use of their username and/or password.

After creating their personal customer area, the Customer will receive an email confirming the creation of their customer area.

The Customer agrees upon registration to:

• provide real, accurate, up-to-date information at the time of entry in the registration form and in particular not to use false names or addresses, or names or addresses without authorization;
• keep the registration data up to date to ensure their real, accurate and up-to-date nature at all times.

The Customer also agrees not to make available or distribute illegal or reprehensible information (such as information constituting identity theft) or harmful information (such as viruses). Otherwise, MOTOBLOUZ reserves the right to suspend the Customer's access to the Site or to delete the account.

The Customer acknowledges that the characteristics and constraints of the Internet do not allow for the guarantee of security, availability and integrity of data transmissions over the Internet.

Thus, MOTOBLOUZ does not guarantee that the Site and its services will operate without interruption or malfunction. In particular, its operation may be temporarily interrupted for maintenance, updates or technical improvements, or to evolve its content and/or presentation.

MOTOBLOUZ cannot be held responsible for the use that may be made of the Site and its services by Customers in violation of these GTC and for any direct or indirect damages that such use may cause to a Customer or a third party.

In particular, MOTOBLOUZ cannot be held responsible for false statements made by a Customer.

Article 4 – Order

The order can only be recorded on the site if you have a customer account. Any order implies unconditional acceptance of these General Terms and Conditions of Sale, which must be consulted and accepted by the Customer before the final validation of the order.

Any order constitutes acceptance of the prices and description of the products available for sale.

The offers of products and prices are valid within the limits of available stock.

In the event of unavailability of a product after the order has been placed, MOTOBLOUZ will inform the Customer as soon as possible. The Customer may then choose to obtain a refund of the corresponding amount or a replacement with an equivalent product when possible.

Upon validation of your order, it will be transmitted to our logistics services for processing. You will receive an automatic acknowledgment of receipt email within the hour.

Motoblouz reserves the right to cancel any order:

• placed by a Customer with an ongoing dispute.
• exhibiting an abnormal or fraudulent nature.
• exhibiting a suspicion of fraud related to the payment method.

At any time, you can obtain information about your order by contacting us: on the website www.motoblouz.com in the "my account" section then "track my orders", by phone at 03 21 43 33 04, from Monday to Friday from 9:30 am to 6:00 pm and Saturday from 10:00 am to 12:30 pm and from 1:30 pm to 4:00 pm, by email by clicking this link or by mail to:

Article 5 – Prices

Prices are indicated in euros (€) and take into account the applicable French VAT. The prices of products and services are subject to change. The prices charged are those in effect on the day the order is placed. They appear on the product presentation sheets offered for sale and on the Customer's order confirmation.

In the event of a promotion, MOTOBLOUZ commits to apply the promotional price to any order placed during the period covering the promotion.

The price is payable in full upon confirmation of the order, except for the payment facility according to the various installment options without fees detailed in article 6.5 below. The displayed prices include discounts and rebates that MOTOBLOUZ may offer.

If delivery or transport fees apply (see article 7 below), they will be added to the order price and indicated separately before validation by the Customer. The total amount due by the Customer and its details are indicated on the confirmation page of each order.

In the event of a partial return of your order including products eligible for a promo code, the discount amount will automatically adjust according to the conditions of that code.

In the event of a complete return of your order, the discount amount related to the promotional code will be cancelled.

For customers whose billing country is Poland, Sweden or Denmark, prices are displayed and billed in the local currency applicable to that country, as defined in article 6 of these general terms and conditions of sale.

The prices displayed in local currency constitute independent selling prices, established by MOTOBLOUZ for each local market.

The billed price is that indicated in the local currency at the time of validation of the order by the customer, in accordance with article L. 113-3 of the Consumer Code. This amount is summarized on the order confirmation sent to the customer.

Article 6 – Payment and security

6.1 BY CREDIT CARD

Payment is made on our secure payment interface when ordering on Motoblouz.com, but also on our electronic payment terminal for orders in The Shop Motoblouz. Motoblouz.com certifies that it does not hold any banking information entered during the ordering process. Any banking details are transmitted in real time to our partner Hipay.

For purchases made online, the debit of your account occurs at the time of preparation of your order, Hipay provides us with a pre-authorization for debit, valid for 6 days. If shipping occurs beyond these 6 days, your account may be queried again. For purchases made in-store, the debit is immediate.

The Customer explicitly acknowledges having the rights to use the payment method they have selected.

Immediate debit: For orders delivered in Germany and paid by credit card on Motoblouz.com, the debit is made immediately upon validation of the order. The purchase amount is then deducted as soon as the order is registered, regardless of its shipping date.

6.2 VIA PAYPAL

Your payments are made directly on the PayPal site via pages encrypted using the TLS (Transport Layer Security) protocol. Motoblouz.com does not have access to your banking details at any time. The Customer accepts the general terms of use of the PayPal payment method. If payment is refused or you refuse the transaction, it will be cancelled and you can choose a new payment method on the site.

6.3 VIA APPLE PAY

You just need to authenticate with Face ID, Touch ID or your access code. Apple Pay uses a number specific to your device and a unique transaction code. Motoblouz.com does not have access to your banking details at any time.

6.4 VIA GOOGLE PAY

Google Pay is offered as a payment method for delivery in Germany.

By selecting Google Pay, the Buyer is redirected to the secure Google environment to validate their payment using a credit card previously registered in their digital wallet.

Payment data is processed securely by Google and partner payment institutions. Motoblouz.com does not have access to the Buyer's complete banking information at any time. The debit is made in accordance with the terms applicable to the payment method associated with the Google Pay account used during the order.

6.5 PAYMENTS IN INSTALLMENTS (FROM 3X TO 10X)

6.5.1 Proposed payment solutions

Payment solutions	Minimum purchase	Maximum purchase	Fees	Examples
3x (FLOA)*	50€	6000€	Free	For a purchase of 129€: contribution of 43€ followed by 2 monthly payments of 43€. Total amount due: 129€
4x (PayPal)*	30€	2000€	0%	For a purchase of 200€: contribution of 50€ followed by 3 monthly payments of 50€. Total amount due: 200€
4x (FLOA)*	50€	3000€	2.64%	For a purchase of 200€: contribution of 51.29€ followed by 3 monthly payments of 51.29€. Total amount due: 205.16€
4x (FLOA)*	3000.01€	6000€	1.83%
4x (FLOA)*	>6000.01€	-	1.04%
10x (FLOA)*	200€	3000€	7.3%	For a purchase of 500€: contribution of 53.65€ followed by 9 monthly payments of 53.65€. Total amount due: 536.50€

*subject to eligibility and acceptance by the financing body

IMPORTANT: for payments in 10x, an additional verification system may be requested to ensure the security and acceptance of your financing. You will then need to select your banking institution and enter your login information. This procedure is 100% secure to ensure the protection of your data.

6.5.2 Specific conditions for payment in installments

FLOA - 3X WITHOUT FEES
Motoblouz.com offers you its payment facility to pay in 3 installments by credit card from a purchase of 50€. This service is available on motoblouz.com. The total amount of the order will be divided into 3 monthly payments. The first monthly payment will be debited upon validation of the order and payment. The following monthly payments will be debited every 30 days from the date of the first debit. Valid in Metropolitan France and overseas. This financing service is provided by our partner FLOA. If you wish to subscribe to this service, your details will then be transmitted to FLOA who, subject to acceptance of your application, will provide you with a payment schedule summarizing the amount of the various monthly payments.

4X & 10X
For any purchase exceeding the required minimum purchase amounts (see table above) made in France (including Corsica and overseas territories), the customer has the option to pay their order in 4 or 10 installments with FLOA. At the time of payment of your order, choose "Pay from 4x to 10x", this financing service is provided by our partner FLOA. If you wish to subscribe to this service, your details will then be transmitted to FLOA who, subject to acceptance of your application, will provide you with a payment schedule summarizing the amount of the various monthly payments. Upon validation of your order, you will pay the amount of the 1st monthly payment as well as the clearly displayed financing fees (spread over all your monthly payments). You will then be debited for the other monthly payments according to the payment schedule that has been communicated to you.

GENERAL CONDITIONS FLOA (FRANCE)

Payment in 3x, 4x by credit card with our partner FLOA

Our financial partner FLOA offers payment solutions for your purchases of goods and/or services, deferred, in 3 or 4 installments by credit card. These payment solutions are reserved for individuals (adult natural persons) residing in France, holders of a Visa or MasterCard credit card with a validity date corresponding to the duration of the repayment. FLOA, RCS Bordeaux 434 130 423, with its registered office at Immeuble G7 – 71 Rue Lucien Faure in Bordeaux (33300) subject to the control of the Prudential Control and Resolution Authority (ACPR) 4 Place de Budapest, CS 92459, 75436 PARIS CEDEX 09 and registered with ORIAS under number n° 07 028 160 (www.orias.fr).

FLOA reserves the right to accept or refuse your financing request; you have a legal withdrawal period of 14 days. To learn more click here.

We draw your attention to the fact that if you request to pay for your order of goods and/or services using these payment solutions, your personal data will be transmitted to FLOA Bank for the purpose of studying your financing request, managing your credit contract and, if applicable, collection. For more information, click here.

A credit commits you and must be repaid. Check your repayment capacity before committing.

Payment in 10x by credit card with our partner FLOA

A credit commits you and must be repaid. Check your repayment capacity before committing.

Our financial partner, FLOA offers you the possibility to finance your purchases of goods and/or services on credit. This credit solution is reserved for individuals (adult natural persons) residing in France, holders of a Visa or MasterCard credit card with a validity date more than 6 months from the date of purchase. FLOA, RCS Bordeaux 434 130 423, with its registered office at Immeuble G7 – 71 Rue Lucien Faure in Bordeaux (33300) and registered with ORIAS under number n° 07 028 160 (www.orias.fr).

FLOA reserves the right to accept or refuse your financing request; you have a legal withdrawal period. We draw your attention to the fact that if you request to pay for your order of goods and/or services using this credit solution, your personal data will be transmitted to FLOA for the purpose of studying your financing request, managing your credit contract and, if applicable, collection.

Example of a purchase of €500 financed with a dedicated credit (1) of €446.75: Contribution of €53.25 followed by 9 monthly payments (2) of €53.25 at a fixed APR of 18.55%, fixed debit rate of 17.14%. Total amount due by the borrower = €479.25, including €32.50 in credit costs. (1) Subject to acceptance of your application by FLOA. You have a legal withdrawal period. (2) Indicative example and without contractual value calculated based on a first installment 30 days after the date of financing. Current rate conditions as of 04/08/2023 subject to changes.

BELGIUM - 3X INTEREST-FREE
If you enter an invalid billing address, the message "the purchase cannot be completed" will be displayed. In this situation, please check if the address you entered is valid. Our financial partner FLOA offers payment solutions for your purchases of goods and/or services in 3 instalments (within a period of two months) by credit card, with no fees. This payment solution is reserved for individuals (adult natural persons) residing in Belgium, holders of a Visa or MasterCard credit card that does not expire before the date of the last repayment instalment. FLOA, a company with a capital of €72,297,200 - RCS Bordeaux 434 130 423, with its registered office located at Immeuble G7 – 71 Rue Lucien Faure 33300 Bordeaux, FRANCE. Subject to the control of the Prudential Control and Resolution Authority (ACPR) 4 Place de Budapest, CS 92459, 75436 PARIS, FRANCE. ORIAS no. 07028160 (www.orias.fr)". FLOA reserves the right to accept or refuse your financing request; you have a legal withdrawal period of 14 days. For more information, click here. We draw your attention to the fact that if you request to pay for your order of goods and/or services using one of these payment solutions, your personal data will be transmitted to FLOA for the purpose of assessing your financing request, managing your credit contract, and, if applicable, for collection. For more information, click here.

PAYPAL 4X

Your payments are made directly on the PayPal site via encrypted pages using the TLS (Transport Layer Security) protocol. Motoblouz.com does not have access to your bank details in any case.

Simply select PayPal at the time of payment. Once connected to the PayPal server, scroll down and select payment in 4 instalments. The amount of the 4 instalments and the fees are clearly displayed on the screen. As with traditional PayPal payment, the transaction is perfectly secure and Motoblouz.com does not have knowledge of your banking information.

6.6 DEFERRED PAYMENTS WITH FLOA (BUY NOW, PAY LATER! )

6.6.1 Proposed payment solutions

Payment solutions	Minimum purchase	Maximum purchase	Fees	Examples
15 days*	€30	€1000	Free	For a purchase of €100: the sum of €100 is deducted 15 days after the validation of your payment. Total amount due: €100
30 days*	€30	€1000	Free	For a purchase of €200: the sum of €200 is deducted 30 days after your purchase. Total amount due: €200

*subject to eligibility and acceptance by the financing body

6.6.2 Special conditions for deferred payment

FRANCE

For any purchase exceeding the required minimum purchase amount (see table above) made in France (including Corsica and overseas territories), the customer has the option to pay for their order 15 days or 30 days after the purchase with FLOA. At the time of payment for your order, choose the deferred payment (in 15 days, 30 days), this financing service is provided by our partner FLOA. If you wish to subscribe to this service, your details will then be transmitted to FLOA who, subject to acceptance of your application, will provide you with a payment schedule summarising the amount of the various instalments.

Upon validation of your order, you will pay the amount as well as the financing fees clearly displayed 15 or 30 days later.

Please note that cards with systematic authorisation such as Electron or Maestro, Revolut and Nickel accounts, e-cards, virtual cards, Indigo cards, and American Express are not accepted for the Deferred Payment of 15 days or 30 days.

A credit commits you and must be repaid. Check your repayment capacity before committing.

BELGIUM

If you enter an invalid billing address, the message "the purchase cannot be completed" will be displayed. In this situation, please check if the address you entered is valid. Our financial partner FLOA offers payment solutions for your purchases of goods and/or services in 3 instalments (within a period of two months) by credit card, with no fees. This payment solution is reserved for individuals (adult natural persons) residing in Belgium, holders of a Visa or MasterCard credit card that does not expire before the date of the last repayment instalment. FLOA, a company with a capital of €72,297,200 - RCS Bordeaux 434 130 423, with its registered office located at Immeuble G7 – 71 Rue Lucien Faure 33300 Bordeaux, FRANCE. Subject to the control of the Prudential Control and Resolution Authority (ACPR) 4 Place de Budapest, CS 92459, 75436 PARIS, FRANCE. ORIAS no. 07028160 (www.orias.fr)". FLOA reserves the right to accept or refuse your financing request; you have a legal withdrawal period of 14 days. For more information, click here. We draw your attention to the fact that if you request to pay for your order of goods and/or services using one of these payment solutions, your personal data will be transmitted to FLOA for the purpose of assessing your financing request, managing your credit contract, and, if applicable, for collection. For more information, click here.

GERMANY

For your purchases on our site, we offer you the option to pay for your order using the payment solutions offered by Klarna. Access to these payment solutions is conditional upon the full acceptance by the Buyer of the general and contractual conditions applicable to the services provided by Klarna.

Depending on their eligibility and the options available at the time of purchase, the Buyer may benefit from:

*immediate payment;

*payment in 3 instalments without fees for orders between €35 and €3,000;

*deferred payment at 30 days without fees or at 60 days with additional fees, the amount of which is indicated before the order validation;

*a financing solution allowing payment to be staggered over a period of up to 36 months, with interest applied in accordance with the conditions communicated by Klarna.

Acceptance and refusal: Klarna reserves the right to accept or refuse the use of its payment or financing solutions for a given order, according to its own eligibility and assessment criteria. We draw your attention to the fact that the refusal of a Klarna solution may result in the inability to complete the order with this payment method. The Buyer remains free to choose another payment method offered on the site.

Termination: In the event of cancellation or resolution of the order between the Buyer and Motoblouz, the payment or financing operations carried out via Klarna will be cancelled or refunded in accordance with the applicable conditions and Klarna's processing methods.

Customer service and complaints: For any request or complaint regarding the payment or financing services offered by Klarna, the Buyer is invited to contact Klarna's customer service directly via their customer area or on Klarna's website.

Personal data: If you choose to use a Klarna payment or financing solution, some of your personal data will be transmitted to Klarna to allow the assessment of your request, the management of the payment or financing, the prevention of fraud, compliance with legal obligations, and, if applicable, the collection of amounts due. These processes are carried out in accordance with the Klarna privacy policy.

6.7 BY GIFT CARDS

The gift card guarantees you a successful gift every time. It can be used on the entire Motoblouz.com site and is used at the time of choosing the payment method. It is also usable in our stores in Seclin and Carvin.

Using the gift card for payment of your order can be combined with our ongoing promotional codes. The amount of the gift card can be used in several transactions. The gift card is valid for one year from the date of purchase.

When returning an item from your order, your gift card will be credited as a voucher in your customer account.

The gift card is non-refundable.

WARNING: the sale of gift cards on the Motoblouz site is not available for customers residing outside Europe (including overseas territories). Payment in 3 instalments without fees is not available for the purchase of gift cards. Vouchers cannot be used for the purchase of gift cards and tires.

6.8 BY BANK CHEQUE

In the case of payment by cheque, your order is reserved for 15 days. After this period, without receipt of your cheque, it will be cancelled. The order will only be processed upon receipt of your cheque and after validation. The announced shipping time may vary depending on the time taken to receive your payment.

Payment by cheque is available on our site up to €1500. Payment for an order exceeding €1500 is still possible; please contact your customer service at 03.21.43.33.04

You can also pay for your order in 3 instalments without fees from €150 of purchase and for the payment of an order with a maximum value of €1500. Payment for an order exceeding €1500 is still possible; please contact your customer service at 03.21.43.33.04.

Procedure:

• Date your cheques with the date of the day of purchase.
• Write your order number on the back of each cheque.
• The first cheque will be debited immediately and the others at one-month intervals.

If you wish, note the day of debit that suits you in the month.

6.9 BY BANK TRANSFER

Your order is then reserved for 15 days. After this period, without receipt of your transfer, it will be cancelled. The order will only be processed upon receipt of your transfer and after validation. The announced shipping time may vary depending on the time taken to receive your payment. Payment by transfer is available directly on the site up to €1500; for payment beyond this amount, please contact your customer service at 03.21.43.33.04. In the case of payment by bank transfer, any additional fees charged by the issuing bank cannot be deducted from the payment to be received. Each party must bear the transfer costs that their bank applies to them.

6.10 IN CASH

When placing an order at the Motoblouz Shop in Carvin or in the Seclin store, you have the option to pay for your order in cash up to €1500. This payment method is not available on motoblouz.com.

6.11 PAYMENT BY ILLICADO CARD

It is now possible to pay all or part of your order with an Illicado gift card. You can pay up to €250 with an Illicado card (limited to €50 per transaction for cards intended for individuals).

1. Enter the gift card number on the back of the card (19 digits) in the designated field.

2. After scratching off the grey area on the back of the gift card, enter the visual cryptogram in the designated field (3 digits).

It is possible to make a partial payment with an Illicado gift card and to complete the payment of your order with a credit card.

In the event of cancellation or return for refund of all or part of the order, your Illicado gift card will be re-credited directly. WARNING: Be sure to keep your Illicado card. If your Illicado gift card is no longer active, a credit will be available in your Motoblouz customer account.

If your return is from an order made in-store, the refund will be made in the form of a credit note.

For more information about the Illicado card, click here.

6.12 PAYMENT BY BANCONTACT

It is now possible to pay all or part of your order with Bancontact.

With Bancontact, it is possible to pay easily, quickly, and securely. When validating the order, select the Bancontact payment method, and you will then be redirected to the Bancontact online portal. Thus, Motoblouz.com does not have knowledge of your banking information. Payment is made by scanning the QR code with the Bancontact app on your smartphone or by using your credit card and a digipass. The Bancontact payment is debited immediately upon placing the order.

6.13 PAYMENT BY iDEAL/WERO

It is now possible to pay all or part of your order with iDEAL/WERO.

With iDEAL/WERO, it is possible to pay easily, quickly, and securely. When validating the order, select the iDEAL/WERO payment method, and you will then be redirected to the iDEAL/WERO online portal. Thus, Motoblouz.com does not have knowledge of your banking information. Payment can be made by scanning the QR code with the iDEAL app on your smartphone. The iDEAL/WERO payment is debited immediately upon placing the order.

6.14 RETENTION OF TITLE CLAUSE

The products remain the property of Motoblouz.com until full payment is received. However, from the time of delivery, the risks of the delivered goods are transferred to the customer.

6.15 DEFAULT OF PAYMENT

Motoblouz.com reserves the right to refuse to deliver or honour an order from a consumer who has not fully or partially paid for a previous order or with whom a payment dispute is being administered.

6.16 ANTI-FRAUD CONTROL

Securing your orders on Motoblouz.com is a major concern. That is why orders are checked before shipment.

As part of this control and in order to combat fraud and the misuse of payment methods on the Internet, Motoblouz may request the customer to provide proof of identity and residence. Depending on the date of receipt, the shipping time of your order may be postponed. Please note that identity proof documents are analysed and deleted after validation.

If the verification of these documents is favourable, the order will be validated. Otherwise, or in the case of non-receipt, Motoblouz reserves the right to cancel the order. It would then be cancelled and refunded.

6.17 TRUSTPILOT TRUST SEAL

Your purchase on Motoblouz gives you the opportunity to participate in a satisfaction survey organised by Trustpilot. Through a satisfaction questionnaire aimed at measuring the quality of service provided to you throughout your purchase process, you can share your personal experience and share it with the community on Trustpilot and Motoblouz.com. This questionnaire is sent by Trustpilot via email 7 days after your order is shipped. Trustpilot uses an intelligent customer evaluation service that allows users of merchant sites to have full confidence when transacting online. E-merchants can thus openly show their customers' opinions regarding their services. The information collected in this questionnaire is subject to automated data processing for which Trustpilot is responsible. Partial responses or a lack of response to this satisfaction questionnaire do not affect the processing of your order and its handling. Trustpilot and Motoblouz are the recipients of the personal data collected in these satisfaction questionnaires. Non-personal data will be processed by Trustpilot in accordance with current regulations, particularly those relating to the protection of personal data. In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify, and oppose all your personal data at any time by writing, by mail and justifying your identity, to: Trustpilot A/S, Pilestraede 58 5th floor 1112 Copenhagen Denmark.

6.18 PAYMENT IN LOCAL CURRENCY

6.18.1 — Available currencies

MOTOBLOUZ offers its customers located in Poland, Sweden, Denmark, and Switzerland the option to pay for their order in their local currency. The available currencies are as follows:

Country	Currency	ISO	Payment partner
Poland	Polish Zloty	PLN	HiPay
Sweden	Swedish Krona	SEK	HiPay
Denmark	Danish Krone	DKK	Mollie
Switzerland	Swiss Franc Excluding Tax	CHF	Mollie

The applicable currency is automatically determined based on the billing country provided by the customer when placing the order. It is not possible to select a currency different from that associated with the billing country.

This list is subject to change. Any modification will be subject to an update of these general sales conditions, in accordance with Article 1 of the GTC.

6.18.2 — Payment processing

Payments made in local currency are processed by our payment service partner HiPay, a company licensed as a payment institution. By validating an order with payment in local currency, the customer acknowledges that their transaction is subject to HiPay's terms of use.

MOTOBLOUZ does not retain any banking data from the customer. Payment information is transmitted directly to HiPay according to a security protocol compliant with PCI-DSS standards.

The split or deferred payment solutions offered on the site (notably FLOA 3x, 4x, 10x) are not available for orders paid in local currency. Only payment by credit card in a single transaction is accepted for these transactions.

6.18.3 — Refund

In accordance with Articles L. 221-24 and L. 224-25 of the Consumer Code, any refund to which the customer is entitled (exercise of the right of withdrawal, return of non-compliant product, order cancellation) is made in the currency in which the initial payment was made, for the exact amount debited during the transaction.

The refund is made via the same payment method used during the order, within the time limits provided by applicable regulations.

6.18.4 — Applicable law

These provisions are subject to French law, in accordance with Article [X] of these general sales conditions. The choice of payment currency does not affect the applicable law to the contract.

In accordance with Regulation (EC) No. 593/2008 "Rome I", the mandatory consumer protection provisions provided by the law of the customer's country of residence within the European Union remain applicable, notwithstanding the choice of French law.

7. Delivery terms and deadlines

7.1 Shipping terms

Motoblouz.com is committed to respecting the shipping date provided to you as an indication in the product sheet, in the cart, in the summary of your order, and in the order confirmation email. A delivery date will also be indicated when you have chosen the delivery method that suits you best.

When ordering multiple items, the delivery time to consider is the longest one. For example, if you order a jacket shipped within 48 hours and a helmet shipped within 7 days, then the entire order will be shipped within 7 days.

Packages are shipped from Monday to Friday, excluding public holidays.

7.2 Delivery methods:

On Motoblouz.com, we offer you 5 delivery methods for mainland France:

Total including tax for shipping costs Relay / Locker 48h Relay / Lockers 24h Home 48h / 72h Home 24h Click & Collect Basket <69€ including tax 4.99€ 6.99€ 7.99€ 10.90€ Free Basket >69€ & <199€ including tax Free 3.99€ 7.99€ 10.90€ Free Basket >199€ including tax Free 3.99€ Free 10.90€ Free Notes For Corsica, an additional charge of 3€ including tax will be applied (delivery time of 96h). - For Corsica, an additional charge of 25.90€ including tax will be applied (delivery time of 48h). - Delivery of your order to the Motoblouz Shop (72 rue Elie Cartan, 62220 CARVIN) or to the Lille / Seclin Store (Unexpo Zone, Rue de l'industrie, 59113 SECLIN) TENTS - - - an additional charge of 14.99€ including tax will be applied (delivery time of 48h). Delivery of your order to the Motoblouz Shop (72 rue Elie Cartan, 62220 CARVIN) or to the Lille / Seclin Store (Unexpo Zone, Rue de l'industrie, 59113 SECLIN) TIRES - - Shipping costs are fixed at 6€ per tire order delivered exclusively in mainland France (excluding Corsica). - - These rates may be subject to special commercial operations. The indicated times are in working days and are provided as estimates. In the case of a very large order (approximately a pallet of products), delivery can be tailored, and the time and cost of this delivery may be adjusted. In this case, a Moto-advisor will contact you. In the event of refusal of delivery of one or more tires to the carrier, refusal fees of 6€ per tire will automatically be deducted from the refund sent to the Customer. When you choose your preferred mode of transport, you will notice that the name of the carrier does not appear at this stage. Indeed, to ensure you the best quality of service, we have decided to work with several carriers for each type of delivery. In other words, you choose the mode of transport that suits you best, and we decide on the carrier likely to meet this request under the best conditions (based on price, quality of service, and your delivery location). You will be informed of the carrier used when your order is shipped. An email will then be sent to you, indicating the name of the chosen carrier, as well as the tracking number of your package. We primarily work with the following carriers:       Delivery to relay / locker points (24/7): Convenience stores, newsagents, dry cleaners, florists, and Lockers…: relay points are local merchants. Lockers are mainly located in high-traffic areas. You can choose to have your order delivered to a relay or locker close to your home or workplace! As soon as your package is dropped off at a relay point or locker, you will receive an SMS and/or an email to inform you. To collect your package, you will need to bring an ID or use the PIN code or QR Code, and your package will then be handed over to you at the relay point. To collect your package from a locker, bring the PIN code received previously by SMS and/or email and follow the instructions on the locker screen. Note: Most of the time, relay points and lockers are not stocked by carriers on Mondays (as many businesses are closed that day). Therefore, the indicated delivery time (24h or 48h) takes into account that the working days are from Tuesday to Saturday. We remind you that you have the choice between a delivery time of 24h or 48h, depending on your needs. If the package is not collected within 5 calendar days (this time may be subject to change depending on the carrier or the time of year), it will be returned to the sender. Home delivery in 48h / 72h working days: Deliveries are made from Monday to Saturday. You will receive an email from our carrier, usually the day before delivery, to inform you of the scheduled delivery date. To deliver your package, the driver may ask you for the PIN code received by SMS and/or email. If you are absent during delivery: If the size of your package allows it, it will be placed in your mailbox. If not, a digital delivery notice will be sent to you by SMS or email inviting you to go to the designated relay point to collect your package. Home delivery or to your workplace in 24h working days: Deliveries are made from Monday to Saturday. On the day your package is picked up by the carrier, you will receive an email and/or SMS to inform you of the scheduled delivery date. You then have the option, until midnight, to modify the delivery location and/or date on the carrier's website! On the day of delivery, early in the morning, you will receive an SMS indicating the estimated delivery time slot (for example: "your package will be delivered between 10:20 and 11:20"). To deliver your package, the driver may ask you for the PIN code received by SMS and/or email. If delivery could not be made, the package is automatically dropped off at a relay point close to your home. You will find, if access allows, a delivery notice in your mailbox. You will also be notified of a "digital delivery notice" by SMS or email inviting you to go to the designated relay point to collect your package. Don't forget to bring an ID! If you are unable to collect it, you also have the option to authorise someone of your choice to collect your package. They must have a signed authorisation letter from you and their ID. If the package is not collected within 5 calendar days (this time may be subject to change depending on the carrier or the time of year), it will be returned to the sender. If you choose delivery to your workplace, it is imperative to include the name of the company as well as the name and surname of the recipient in the delivery address. Without this information, we cannot guarantee delivery to the chosen location. Click and Collect delivery Click and Collect delivery allows you to order your items on the website and pick them up in our stores: The Motoblouz store, located at 72 rue Elie Cartan, 62220 Carvin. The store is open from Monday to Saturday, from 10:00 to 19:00. The Lille-Seclin store, located in Unexpo Zone, Rue de l'Industrie, 59113 Seclin. The Lille-Seclin store is open on Monday from 14:00 to 19:00 and from Tuesday to Saturday, from 10:00 to 19:00. The Tours - Motors Avenue store, located at 15 Avenue du Danemark, 37100 Tours. The Tours store is open from Tuesday to Friday from 9:00 to 12:30 and from 14:00 to 18:30, and on Saturday from 9:30 to 12:30 and from 14:00 to 18:00. The Angers-Beaucouzé store, located at 14 rue du Pavillon 49070, Beaucouzé. The store is open from Tuesday to Saturday from 10:00 to 19:00. You will receive an email to inform you of the possible pick-up date. You will then have 7 days to collect your order from the Shop. If you are not available within this time, please contact Customer Service at 03 21 43 33 04 from Monday to Friday from 9:30 to 18:00 and on Saturday from 10:00 to 12:30 and from 13:30 to 16:00. Don't forget to bring an ID! If you are unable to collect it, you also have the option to authorise someone of your choice to collect your package. They must have a signed authorisation letter from you and their ID. Deliveries to Belgium and Luxembourg   Total including tax for shipping costs Relay / Locker 48h/72h Basket <69€ including tax: 4.99 € Basket >69€ including tax: Free Home 24h Basket <199€ including tax: 7.99 € Basket >199€ including tax: Free These rates may be subject to special commercial operations. The indicated times are in working days and are provided as estimates. Deliveries to the Netherlands   Total including tax for shipping costs Relay / Locker 72h Basket <69€ including tax: 4.99 € Basket >69€ including tax: Free Home 48h Basket <69€ including tax: 7.99 € Basket >199€ including tax: Free Home 24h 34.99 € These rates may be subject to special commercial operations. The indicated times are in working days and are provided as estimates. Deliveries to Germany   Total including tax for shipping costs Relay / Locker 72h Basket <199€ including tax: 6.99 € Basket >199€ including tax: Free Home 72h 8.99 € Home 24h 34.99 € < 20L // 44.99 € between 20 and 60L These rates may be subject to special commercial operations. The indicated times are in working days and are provided as estimates. Deliveries to Portugal   Total including tax for shipping costs Relay / Locker 96h Basket <99€ including tax: 6.49 € Basket >99€ including tax: Free Home 72/96h 9.99 € Home 24h/48h 34.99 € < 20L // 44.99 € between 20 and 60L These rates may be subject to special commercial operations. The indicated times are in working days and are provided as estimates. Deliveries outside France: For deliveries outside France, shipping costs depend on the destination and will be announced when placing your order. For transport reasons, some products cannot be shipped to certain countries as well as to Corsica: battery, tire, spray and lubricant, jacket and airbag vest. If applicable, the information will be provided to you at the delivery stage of your order. When it arrives in the destination territory, a customs clearance of 30 days may be carried out. 7.3 Taxes applied to your orders: As part of intra-community sales, VAT will be applied by default. If the customer provides a valid intra-community VAT number after invoicing, Motoblouz reserves the right to refund the VAT initially charged, subject to verification of the validity of the intra-community VAT number and compliance with legal conditions. Deliveries to the DOM-TOM and outside the European Union: For orders shipped to the Departments and Territories of Overseas (DOM-TOM) or outside the European Union: Products are billed excluding taxes (HT). Shipping costs are calculated based on the destination country and the weight of the package. Upon receipt of the package, the buyer is required to pay customs duties, local VAT, and any other applicable taxes in their country. These fees are determined by local customs authorities and do not depend on the seller. Particularities for the DOM: Local VAT applicable except in Guyana. Octroi de mer and regional octroi de mer are applicable. No customs duty is due for the DOM. Particularities for the TOM: Local VAT applicable only in French Polynesia. Customs duties may apply depending on the territory. Additional information: Rights and taxes are calculated by customs authorities on the total amount of the order, including shipping costs. If you choose an express carrier, they may charge additional processing fees corresponding to the management and payment of duties and taxes by delegation. For shipments to Switzerland, packages may transit through France (less than 2 kg) or through Belgium (more than 2 kg), which may result in a variation in the customs fees applied. Important: The buyer is responsible for any customs formalities in their country and for the payment of all applicable duties and taxes. For more information, contact our Customer Service at 03 21 43 33 04 from Monday to Friday from 9:30 to 18:00 and on Saturday from 10:00 to 12:30 and from 13:30 to 16:00. 7.4 Anomaly with the delivery of your package 1- A missing or non-compliant product At the relay point / locker or at home, check the general condition of your package before taking possession of it. When your package is handed over, we advise you to check if it is damaged or open. If so, it is recommended to issue a written reservation to the delivery person and inform us as soon as possible. To go further, in this section, we invite you to read the articles in our FAQ: What to do if an item is missing from my package? And At home or at a relay point / locker, I have the right reflexes! 7.5 Anomaly with the delivery of your package 1- A missing or non-compliant product At the relay point / locker or at home, check the general condition of your package before taking possession of it. When your package is handed over, we advise you to check if it is damaged or open. If so, it is recommended to issue a written reservation to the delivery person and inform us as soon as possible. To go further, in this section, we invite you to read the articles in our FAQ: What to do if an item is missing from my package? And At home or at a relay point / locker, I have the right reflexes! 8. Right of withdrawal In accordance with Articles L.221-18 and following of the Consumer Code, you have a period of 14 calendar days from the receipt of your items to exercise your right of withdrawal without having to justify your decision or incur any additional costs. In the case of an order for several items delivered separately, the period runs from the receipt of the last item. To exercise your right of withdrawal, you must notify the company D3T DISTRIBUTION of your decision either through the duly completed withdrawal form presented below in the General Terms and Conditions of Sale, or by any unambiguous correspondence expressing your wish to withdraw: Either at the following postal address: D3T DISTRIBUTION, 72 rue Elie Cartan 62200 CARVIN; Or by email by clicking on this link For any additional information on the terms of exercising your right of withdrawal, you can contact us via the contact form on the website www.motoblouz.fr or by calling us at 03.21.43.33.04. In the event of exercising the right of withdrawal, we will refund the amounts paid, including the cost of delivery (subject to the specific rules related to return fees and/or refusal of delivery of tires detailed in Articles 7.2 and 9): no later than 14 days from the date we are informed of your decision to withdraw, this date being deferred until the receipt of the returned item(s) or proof of their shipment, the date retained being that of the first of these facts; using the same payment method as that used at the time of the order, unless another means of reimbursement is agreed upon between the parties. In the event of a total or partial payment of the order via the Illicado card, this card will be re-credited for an amount equal to that paid in this form at the time of the order. If your return is from an order made in-store, then the refund will be made in the form of a credit note and not on your Illicado card. We inform you that if you have chosen a delivery method more expensive than the standard delivery method, the delivery costs will be refunded up to the cost of standard delivery. You are obliged to return or restore the item(s) within 14 days following the communication of your decision to withdraw, noting that you have the option to return the item(s) directly to one of the MOTOBLOUZ stores during opening days and hours. 9. Return conditions To withdraw, the Customer must: print and complete the standard withdrawal form and send it to MOTOBLOUZ at the indicated address. contact customer service: contact@motoblouz.com In all cases, the withdrawal document must contain at least the names and surnames of the Customer, as well as their order number and invoice. 9.1 When to return the item? In accordance with the regulations in force, “the consumer returns or restores the goods to the professional or to a person designated by the latter, without excessive delay and, at the latest, within fourteen days following the communication of their decision to withdraw in accordance with Article L.221-23, unless the professional proposes to collect these goods themselves.”

The product must be returned by the Customer, in its original and complete condition, necessarily accompanied by the purchase invoice, to the address indicated on the return slip at your expense. Returns are at your expense within 14 days for the items mentioned in point 9.3 of the General Terms and Conditions following the receipt of the package (returns to be sent to Motoblouz: 72 Rue Elie Cartan 62220 Carvin).

It is also possible to return the item free of charge within 730 days (2 years) following the receipt of the package if your package has not been used with its original packaging and original label.

Tires: The legal return period is 14 calendar days from the receipt of the package. Returns of tires are subject to a flat return fee of €30 at the customer's expense and must be made only by contacting our team of Motorcycle Advisors by clicking on this link. Tire returns cannot be made in-store.

9.2 How to return the item?

Return the item in the box in which it was sent to you or in a similar box (reinforced, same size) if the original has been damaged. Please note that commercial packaging is not designed for the transport of goods. To preserve the original box of the item, the return must be made by wrapping it in an outer box as during the initial shipment.

9.3 Conditions for your return to be accepted?

To ensure the acceptance of your return, the product must be:

• New and perfectly intact, with no signs of use.
• With its original packaging intact.
• Accompanied by all accessories, labels, manuals, covers.
• For helmets, reflective labels must not be stuck and the protective film on the screen must still be present.

No return will be accepted if the returned items have been visibly used or damaged by you and this use or damage renders these items unsellable. For new items with a defect upon receipt, the return request must be made within 30 days of receipt. Otherwise, a warranty claim will be made on the product upon its receipt in our premises. If a defect appears after use, a warranty procedure is possible under the product warranty (see warranty section).

Attention: The warranty service reserves the right to refuse the return if any of the conditions are not met; the package will then be returned to you directly.

Exceptions: For hygiene and safety reasons, the customer cannot exercise their right of withdrawal for the following items: Underwear, socks, Warmcore, Caps and beanies, Gazebos, Unsealed maintenance products (aerosols, sprays, oils...).

Non-compliant return / Wrong product return: The customer must return the product purchased on the website www.motoblouz.com for which they have exercised their right of withdrawal while respecting the acceptance conditions stated in the General Terms and Conditions (See GTC 9.3 Conditions for your return to be accepted).

If the customer returns a product that does not meet the acceptance criteria stated or if they do not return the correct product, Motoblouz will send them an email inviting them to contact us to arrange the return to a relay point, at Motoblouz's expense.

If the customer does not proceed with the receipt of this reshipment, the package will automatically be returned to us by our carrier. Upon receipt, we will inform the customer that they will have a period of 2 (two) months from the date of the email to pay the reshipping fees.

If the customer wishes Motoblouz to proceed with a new shipment, the transport cost will then be charged to the customer prior to shipment.

After this two-month period, Motoblouz will consider itself the owner under Article 2276, paragraph 1 of the Civil Code, which states: "In terms of movable property, possession is worth title." and reserves the right to destroy the item. Motoblouz cannot be held responsible for this destruction.

9.4 How to make your return request?

Find in your order history the one concerning the item in question (it must be less than 2 years old). You can exchange your product for another, opt for a credit note, or request a refund (subject to the specificities applicable to tires). The process will be explained to you step by step, but make sure to print the summary to include with your package.

• 9.4.1 If you reside in metropolitan France, Belgium, or Luxembourg, also print the carrier slip (knowing that you will also receive it by email), the cost of which is covered by Motoblouz (excluding specific categories subject to return fees such as tires - flat fee of €30). The package drop-off will take place at the Mondial Relay point that suits you. Expect an average of 6 to 8 working days (from the date of package drop-off at the relay) for it to reach us and for us to process your request (replacement, credit note, or refund).
• 9.4.2 If you do not reside in metropolitan France, Belgium, or Luxembourg, you can resend the package via the carrier of your choice (shipping costs at your expense). You will receive an email confirming the acceptance of your return. When returning your package by your own means, you must specify on the customs document that it is a return of goods; otherwise, customs duties and taxes will be charged upon receipt of the package in our premises. In the case of an exchange outside the European Union, customs services may require you to pay customs duties and taxes again upon receipt of your exchange.
• 9.4.3 You also have the option to return your products by visiting The Motoblouz Shop, 72 Rue Elie Cartan, 62220 Carvin and The Shop in Seclin. For this, go to your customer area to specify the desired return method, or go directly to The Shop so that our advisor can process the return. Please do not send your products to this address.
• 9.4.4 You can also send us by mail this form or a declaration clearly expressing your wish to exercise your right of withdrawal.

9.5 Exceptions and Refund

The standard return period of 730 days from the receipt of the product may be subject to an exception in certain circumstances, particularly during specific commercial operations such as contests, special promotions, or one-off offers, or for bulky products such as tires (subject to the 14-day return period), … The specific conditions applicable to these operations, including the specific return period, will be specified in the documents framing the concerned operation (for example: product sheet, contest rules, promotional poster for the operation...). Unless otherwise stated in these documents, the standard return period applies.

Refund terms:

In the event of exercising your right of withdrawal, MOTOBLOUZ commits to refund you within fourteen (14) days from the receipt of the item in its entirety (less any applicable flat return fees or delivery refusal fees for tires).

The refund is made using the same payment method used by the Customer.

10. Warranties

MOTOBLOUZ is bound, for all its products, to apply the legal warranty of conformity (articles L.217-3 to L.217-14 of the Consumer Code) and hidden defects (articles 1641 to 1649 of the Civil Code) under the conditions provided by law.

10.1 Legal warranty of conformity

When you act under the legal warranty of conformity:

• you benefit from a period of two (2) years from the delivery of the item to take action;
• you can choose between repair or replacement of the item, subject to the cost conditions provided by article L. 217-9 of the Consumer Code;
• you are exempt from proving the existence of the defect of conformity of the item during the twenty-four (24) months following the delivery of the item (except for second-hand goods).

In any case, the legal warranty of conformity applies independently of any commercial warranty possibly granted by Motoblouz.com on the ordered product(s).

10.2 Legal warranty for hidden defects

Finally, the customer may decide to implement the warranty against hidden defects of the sold item as defined in article 1641 of the Civil Code. In this case, they can choose between the resolution of the sale or a reduction in the sale price in accordance with article 1644 of the Civil Code.

10.3 Commercial warranty

The products sold are covered by a commercial warranty aimed at guaranteeing their conformity and ensuring the refund of the purchase price, the replacement or repair of the goods. It does not cover defects caused by abnormal or faulty use or resulting from a cause external to the intrinsic qualities of the products or the defects mentioned on the product sheet for "second choice/refurbished" products. Information regarding any commercial warranties related to the products and services offered for sale (notably the content of the warranty, the terms of its implementation, its price, its duration, its territorial scope, as well as the name and address of the guarantor depending on the products, services, and brands concerned) is made known to the customer where applicable on the sheet of each product and service in the online sales space.

11. Data Protection Act “Informatics and Freedoms”

The personal data collected in the context of the contractual relationship are processed by D3T DISTRIBUTION, as the data controller, in accordance with our Privacy Policy. This Policy, complementary to these general terms and conditions of sale, is accessible on the website at the following address: https://www.motoblouz.com/en/privacy-policy.html, and indicates how we use your personal data. .

12. Sponsorship

To be eligible to sponsor their relatives, the godmother or godfather must have a Motoblouz account. The sponsored individuals must not be subject to an ongoing sponsorship request. They must not have an account on Motoblouz.com. The godmother or godfather will receive a €20 voucher for a minimum purchase of €100 if the sponsored individual has paid for €100 or more in purchases, and when their order has been invoiced. The vouchers are personal, reserved for godmothers or godfathers, valid for 3 months after receipt of the email confirming the validation of the sponsorship. The vouchers are not transferable, cannot be used partially, nor combined with other vouchers and credit notes, and will not result in any monetary compensation in any form, nor exclude participation in the processing fees of the order. The €20 vouchers are refundable only in vouchers. They can be used on the entire site except for the purchase of gift cards and tires. The welcome offer for sponsored individuals consists of a €10 discount on their first order, for a minimum purchase of €100. To do this, they must order within 2 months following your sponsorship. The email addresses collected during the sponsorship offer will not be subject to commercial follow-up and will only be used strictly within the framework of the sponsorship program.

13. Liability

The products marketed by Motoblouz must be used in accordance with their intended purpose, the user manuals, and applicable standards. Motoblouz's liability cannot be engaged in the event of non-compliant use, modification of the product, normal wear and tear, negligence, or lack of maintenance of the product by the Customer.

14. Force majeure

Events such as defined in article 1218 of the Civil Code and by the jurisprudence of French courts and tribunals are considered cases of force majeure. Any case of force majeure suspends the obligations of these general terms and conditions of sale affected by it for its entire duration and as long as the effects of the force majeure case are felt, without Motoblouz's liability being engaged nor being held to any compensation.

15. Entirety

These General Terms and Conditions constitute the contract governing the relationship between the Customer and MOTOBLOUZ.

They constitute the entirety of the rights and obligations framing these relationships.

If one or more provisions of these General Terms and Conditions were declared null under a law, regulation, or following a definitive decision of a jurisdiction, the other provisions will retain all their strength and scope.

Furthermore, the fact that one of the parties does not invoke a breach by the other party of any of the provisions of these General Terms and Conditions cannot be interpreted as a waiver on its part to invoke it later.

16. Applicable law and dispute resolution

These general terms and conditions of sale are subject to French law.

Any claim related to the execution or interpretation of the contract must be submitted in writing to the customer service of D3T DISTRIBUTION either by email by clicking on this link, or via the contact form accessible on the website www.motoblouz.com.

Mediation: In accordance with the provisions of the Consumer Code, MOTOBLOUZ informs the Customer of the possibility of resorting free of charge to a consumer mediation service offered by MOTOBLOUZ.

You must therefore send your complaint to the mediator https://sasmediationsolution-conso.fr by:

- Electronic means: contact@sasmediationsolution-conso.fr

- Postal means: SAS Médiation Solution: 222 chemin de la Bergerie 01800 Saint Jean de Niost

Otherwise, any legal action will be brought before the competent French courts.

17. Intellectual property

All content present or made available on the website www.motoblouz.com, such as texts, photographs, brands, logos, illustrations, databases, provisions relating to products and documentation are protected under intellectual property rights and are the property of MOTOBLOUZ and its partners, suppliers, service providers; Customers are particularly prohibited from modifying, copying, reproducing, downloading, disseminating, commercially exploiting, and/or distributing in any way and for any reason the pages of the MOTOBLOUZ site or any other element of the site.

18. Withdrawal form

We thank you for completing and returning this form if you wish to exercise your right of withdrawal relating to an order placed on the website www.motoblouz.com: