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Return / Sav / Withdrawal

Right of withdrawal

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Return / Sav / Withdrawal

Right of withdrawal

In accordance with Articles L.221-18 and following of the Consumer Code, you have a period of 14 calendar days from the receipt of your items to exercise your right of withdrawal without having to justify your decision or incur any additional costs. In the case of an order consisting of multiple items delivered separately, the period runs from the receipt of the last item. To exercise your right of withdrawal, you must notify D3T DISTRIBUTION of your decision either through the duly completed withdrawal form provided below in the General Terms and Conditions of Sale, or by any unambiguous correspondence expressing your intention to withdraw: - Either at the following postal address: D3T DISTRIBUTION, 72 rue Elie Cartan 62200 CARVIN; - Or by email by clicking on this link

For any further information regarding the procedures for exercising your right of withdrawal, you can contact us via the contact form available on the website www.motoblouz.fr or by calling us at 03.21.43.33.04. In case of exercising the right of withdrawal, we will proceed with the refund of amounts paid, including delivery costs: - no later than 14 days from the date we are informed of your decision to withdraw, this date being deferred until receipt of the returned item(s) or proof of their shipment, with the date taken being that of the first occurrence; - using the same payment method as that used at the time of ordering, unless another refund method has been agreed upon between the parties. In case of full or partial payment for an order via Illicado card, this card will be credited back for an amount equal to that paid in this form at the time of ordering. If your return is from an order made in-store then reimbursement will be made in the form of a credit note. Please note that if you have chosen a delivery method more expensive than standard delivery, shipping costs will be refunded up to the cost of standard delivery. You are obliged to return or hand over item(s) within 14 days following communication of your decision to withdraw; it is also noted that you have the option to return item(s) directly in one of MOTOBLOUZ stores during opening days and hours.
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